Opportunities at PGC

Customer Service Representative

Are you looking for a position where you can use your strengths in communication, multi-tasking, and attention to detail every day? Do you take pride in truly getting to know your customers and providing world-class service?  Do you want to be proud of the company you work for because it values its employees, safety, well-being, and provides challenging work?  Then you might just be the Customer Service Representative PGC is looking for!

As a Customer Service Representative, you will be expected to:

  • Be a good communicator and work well with a diverse team of co-workers while representing the voice of our customers
  • Thrive in a fast-paced environment and be able to handle multiple priorities
  • Demonstrate a strong work ethic, high degree of accuracy, and commitment to ensuring quality parts are delivered on time to our customers
  • Be proficient in MS Office Suite, web-based portals, and be able and willing to learn new software quickly
  • Perform data entry into our ERP system to support a number of processes including but not limited to entering sales orders and release information
  • Respond effectively to customer inquiries and escalate customer service issues appropriately
  • Monitor, extract, and acknowledge customer replenishment information per established schedules and expectations

Working for PGC means:

  • Working for owners that care about you
  • Enjoying, appreciating, and recognizing the team members you work with
  • Providing your input and feedback as a vital part of our success
  • Always having a dog to pet, the owners’ dog comes to work daily!
  • Believing and engaging in Communication, Coordination, and Collaboration
  • Being an Ideal Team Player – Humble, Hungry, People-Smart!
  • Being part of a team that knows what it means when we say We Do Our Part!

PGC has been part of the Edina Engineering & Manufacturing community since 1950 and offers a unique combination of engineering and manufacturing expertise in sealing, protection, noise dampening, and stabilizing solutions – embracing innovation and accelerating time to market.

A company who can hit the ground running, rethink the gasket or seal should you have a leak during development; to tackle the tolerances and the timelines to help ensure your product performs as precisely as planned from initial concept consulting to delivery. That’s PGC. A partnership in precision.

Interested in this position?
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Values

  • We provide progressive solutions
  • We execute with discipline
  • We are tenacious

Profile

  • Founded in 1950
  • Minnesota-based
  • Woman-owned
  • ITAR-registered
  • ISO 9001: 2015 and AS9100D certified.
  • Proud member of Defense Alliance and GFA
  • 60,000 square foot facility
  • 50+ employees

Lunch & Learn Series

Learn about critical technologies they didn’t teach in school, from PGC experts, at your facility.

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